Shipping Policy
Shipping Policy and Destinations
We currently ship our toothbrushes to customers located in the European Union. If you have any questions about shipping to any other location, please contact our customer support team at info@thewoovo.com.
Standard Shipping: We offer standard shipping and it usually takes between 3-6 business days to deliver your order at home if you are located in Europe. Please note that delivery times for other countries may vary based on your exact location and any unforeseen circumstances, such as customs delays.
Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order. You will be provided with a shipping cost during the checkout process before you confirm your order. For orders more than 30 Euros, standard shipping within Europe is free of charge.
Order Processing Time
We strive to process and ship all orders within the same business day of receiving payment. Orders placed on weekends or holidays will be processed on the next business day.
Customs and Import Duties
For customers outside the European Union, please be aware that your order may be subject to customs and import duties. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. Customs policies vary by country, so we recommend checking with your local customs office for more information.
Contact Information
If you have any questions or concerns about our Shipping Policy or require assistance with your order, please don't hesitate to contact our customer support team at info@thewoovo.com